As prosmised, I will tell a tale in which I impress even myself!
A few days after setting up my computer I tried to plug in my flash drive. As I pushed the drive in, the USB plug slid backwards into the case. To clarify, it means that instead of looking like this:
It looked like this:
I opened it up and soon saw what was happening. The USB hub, as I learned it was called, should look like this when secured properly to the case:
The hub is held in place by those washers and screws. As you pushed on it, the hub was sliding past one of the washers like this:
My first plan was to tell Newegg that this case was broken, which was double-annoying because it had been a replacement for the first broken case I’d been sent. One of my friends, who may not have understood what I was trying to explain to him, said that this didn’t sound like a manufacturing problem so I needed to deal with it since they probably wouldn’t replace it. I still don’t see how this could be anything but a manufacturing problem, but I went about trying to deal with it anyways. First I chatted with a customer service representative at Newegg, who said that I could send the case back and then they’d decide if I got a new one. I’d already built my computer in it, so I really didn’t want to have to take it all apart and then go another week without it. I decided to call Rosewill, the manufacturer, in the morning. In the mean time I set to trying to fix the problem, in case they couldn’t or wouldn’t send me a new one.
The real problem was that the shaft that the screw was in was chipped, as you might be able to tell from the following picture.
Since that plastic was chipped, the screw didn’t sit in straight, so the washer wasn’t covering as much of the hub as it was supposed to, and that was allowing the hub to slip right past it. Another friend suggested I try to wedge something in there.
I asked, “What would be safe to use? Like a coin or something?”
“Noting metal preferably.”
Oh of course nothing metal, I thought, but then what could I use instead?
“Oh. So like cloth?” I asked. In my defense, it was now 1AM and I’ve never done anything like this before.
He said, “Hmm plastic?”
I admire his patience. Why hadn’t I immediately thought of plastic?
After several tries with some random plastic objects nearby I asked, “Is super glue a bad idea?”
My friend responded, “As long as it only touches the green part of the board and not the silver or brown parts.”
I have a really bad super glue track record. I always get it all over everything and my hands. So, I decided to keep trying with other plastic objects, but nothing worked. Then I had an idea.
“Does it matter what kind of plastic?” I asked.
“No? Are there different kinds?”
“Like does it need to be hard like a pen cap or can it be softer like a watch band?”
“Either is fine.”
I sacrificed an old watch that had run out of batteries. I put the screw through one of the holes on the band, then screwed it back in like that. I put my flash drive into the slot and pushed a bit. It held! I cut the small part of the band off, fixed the front panel of the case back on, and went to sleep.
The next morning I gave Rosewill a call. I did my best to explain what was wrong. After several minutes the man said they’d send me a new front panel. The best thing that could’ve happened! I wouldn’t have to take apart the machine, I could use it in the meantime, and I would get only the exact part that I needed. Oh, but it gets better. When it came in the mail I got another surprise. The new panel had USB 3.0, where my old front panel had USB 2.0. What? Awesome! USB 3.0 is faster than firewire and all the fancy, new computer have it. Boy, am I lucky! I unplugged everything from motherboard that connected to the old front panel and had to figure out how to plug everything back into the motherboard with my new front panel. I did it right on the first try. Yeah that’s right, I know how to do this kind of stuff now. I felt so accomplished to have done all of that completely on my own. Here’s the new panel on the case with the old panel next to it. I’m still trying to decide the most artistic way to mount the old panel to my wall.
This is the inside of my computer, which I’ve named Topher Clocker. Did I explain this already? The type of motherboard I have is called T-Overclocker, but the box it came it makes it look like Toverclocker, which is a ridiculous word. That silly word does, however, translate quite well to Topher Clocker. Cute, right?